Frequently Asked Questions
Yes, our dedicated in-house triage team can schedule same day appointments for injuries or illnesses depending on the urgency. Please keep in mind, you may be required to see someone other than your Primary Care Physician based on the need/urgency of the appointment.
We request that you bring a current medication list, current insurance card and payment for any copay or out of pocket expenses. Assuring that past medical records and immunization are received prior to your appointment helps us deliver the best care.
Please see our “How to become a new patient” section.
Please contact your pharmacy for a medication refill. Allow 48 hours for the request to be received, and filled.
Yes, PMC has both full time and part time Physicians and Advanced Practice Providers. All of our providers are able to see all established PMC patients to ensure appointment availability for our patients.
Medical Records FAQ
If you need to obtain a copy of your records, then please fill out our release form. Once complete you can drop the form off in our business office, mail it in, or fax it to our office.
Our record requests are handled by an outside company called Medicopy. The requests take 2 – 4 business days to be completed.
You might be charged a fee for a copy of your records. The fee depends on the quantity of records you are requesting. If we are sending your records to another provider there is no fee.
For further questions or to contact Medical Records, please call our main office at 503-472-6161 and ask for the medical records department. You can also fax us at 503-434-6290.
We do not require an appointment for blood work. If you are getting a Holter Monitor placed or doing a Pulmonary Function Test, you will need to schedule an appointment.
If you have fasting labs to complete, you must fast for 12 hours with nothing except water. If you are unsure if your labs are fasting, you can call the lab.
We cannot verify if your insurance will or will not cover your specific testing. You will need to call your insurance to verify this.
Yes, we can draw your blood, but we require an order from your provider. Please have their office fax the order to us (503-434-8202) or bring a copy with you. We cannot draw your blood unless we have an order.
Most of your test results will be available in the Patient Portal (My PMC Chart) after your provider has reviewed them. Click here to access the portal. Alternatively, you can call your provider or bring your identification and stop by the lab to get them printed. Please do not call the lab; we cannot give results over the phone.